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Cancellation Policy

EVERYTHING YOU NEED TO KNOW

OUr CANCELLATION POLICY

Trips cancelled 90 days or more from the arrival date will be granted a Nimmo Bay trip voucher for the full amount of the deposit, minus a $350 per person cancellation fee. The trip voucher is fully transferable, does not expire and can be credited to any future booking with Nimmo Bay.

Cancellations made less than 90 days prior to the arrival date are non-refundable.

Please take a moment to familiarize yourself with our Terms and Conditions.

Covid-19 Cancellation policy

Trips cancelled at anytime due to government imposed travel restrictions will be granted a Nimmo Bay trip voucher for the full amount of the deposit. The trip voucher is fully transferable, does not expire and can be credited to any future booking with Nimmo Bay.

Trips cancelled less than 31 days of the arrival date due to Covid-19 related complications aside from government imposed travel restrictions, such as a positive Covid-19 test or someone in the household being exposed to or contracting Covid-19, will be issued a voucher equal to the amount of any deposits paid to date minus a $350 per person cancellation fee. The voucher is fully transferable, does not expire and can be used as a credit towards any future booking with Nimmo Bay.

Cancellations made less than 90 days prior to the arrival date for non-Covid-19 related reasons are non-refundable.

Insurance

We strongly suggest that all guests ensure they have adequate cancellation and travel insurance prior to booking with us. Although you may choose your own carrier, the provider we work with is Lifestyle Financial – please feel free to reach out to them for all your insurance needs regarding your trip to Nimmo Bay.

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