Reopening July 6, 2020: With Thorough COVID-19 Protocols In Place. Learn More

Cancellation Policy

EVERYTHING YOU NEED TO KNOW

OUR CANCELLATION POLICY

For groups of up to 11 people, a $350 per person transaction fee is due when a trip is cancelled more than 90 days prior to the arrival date. All deposits or final balances on record at that time will be refunded in full (minus the transaction fee) or can be put toward another trip within the same operating season or by the end of the year, pending availability. 

For larger groups of 12 or more guests, 50% of the total deposit is refundable up to 90 days prior to the arrival date. Please note that there are no refunds of deposits or final balances on groups of any size if the cancellation is received less than 90 days before arrival.

Please take a moment to familiarize yourself with our Terms and Conditions.

Insurance

We strongly suggest that all guests ensure they have adequate cancellation and travel insurance prior to booking with us. Although you may choose your own carrier, the provider we work with is Lifestyle Financial – please feel free to reach out to them for all your insurance needs regarding your trip to Nimmo Bay.

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