FREQUENTLY ASKED QUESTIONS

LEARN MORE ABOUT NIMMO BAY

Top 10 questions

  • How do I get to Nimmo Bay? What are the flight times and connection information I need to know?

    Your journey to our remote wilderness resort begins in Vancouver, British Columbia, Canada – so please book your own flights to arrive at YVR International airport. From here, our team is here to help book your travel to and from Nimmo Bay.

    We are happy to offer flight service between Vancouver and Nimmo Bay with a short layover in Port Hardy. Arrival and departure times to Nimmo Bay are fixed and take place in the late afternoon and early evening. Departures from Vancouver to Nimmo Bay are scheduled for the afternoon on arrival days, with returns to Vancouver in the evening on departure days.

    We offer the option to charter private floatplanes from any coastal destination. Guest may also choose to fly directly to Port Hardy via private jet. Our team is happy to help with any and all travel arrangements – just let us know your preferences. 

    If possible, we suggest that guests arrive in Vancouver the night before connections to Nimmo Bay, to avoid any complications due to flight delays. If arriving in Vancouver on the same day as your connection, please arrive no later than 11A.M. to ensure there is enough time to clear customs, collect your bags, have a bite to eat and transfer terminals. On departure day from Nimmo Bay, we encourage guests to spend the night in Vancouver before flying on to their next destination. If guests book a flight on the evening of departure from Nimmo Bay we suggest a scheduled departure no earlier than 9:00 P.M. from YVR.

  • Does Nimmo Bay have an age restriction?  Is it suitable for grandparents and very young children?

    Nimmo Bay has always been a family-owned and operated resort, welcoming guests of all ages to accommodate groups travelling as families. We have welcomed newborns to folks in their 90s. We pride ourselves on facilitating connection and discovery in a truly wild natural setting, accessible by all ages. We offer a nanny service and a Kids in the Wild trip enhancement (pre-booking required) so that parents can enjoy a romantic dinner, couples’ massage or activities that may not be as suitable for little ones. However, most of our activities are designed to accommodate people of all ages and abilities.

    Your stay at Nimmo Bay is all about customizable experiences, and we love to help families plan which activities will work best for their group.

  • How do I select the right cabin for my trip?

    Included in the Nimmo Bay Inclusive Package is accommodation in a forest cabin. We have 2 cabin types at Nimmo Bay: 6 waterfront cabins, plus 3 forest cabins. All cabins are approximately 700 square feet and include 2 bedrooms, 1 bathroom, a lounge area, wet bar, coffee/tea station and patio. There are several different layouts to suit different groups and family sizes, which help our team ensure you are assigned the best cabin for your group type. Based on availability, you may choose to guarantee a waterfront cabin for an additional $475 a night per cabin. The waterfront cabins are highly coveted and consistently sell-out. Otherwise we will assign your group with the most suitable available cabin.

  • What is the best time of year to visit?

    We welcome guests 6 months of the year, from the middle of May to the end of October. This time frame allows for a great deal of variety from Mother Nature, including seasonal availability of certain activities such as specific wildlife viewing. Each season has its own highlights, from the wild foods we forage in the springtime, to incredible grizzly bear viewing in the fall.

    We recommend first letting our team know what you are hoping to experience and what the intention of your stay is, which will help us narrow down the best time for you to visit.

  • What is the food like and can I see the menu?

    At Nimmo Bay, you can expect your dining experience to be a big part of your wilderness adventure. We pride ourselves on sourcing the best, local ingredients and creating a menu that delights and surprises even the most discerning diners. Our sophisticated and approachable menu changes with the seasons, as certain wild ingredients become more or less available. There are always multiple options to choose from. We provide kid-friendly menu choices for picky young palates, plus delicious vegan and vegetarian meal options for all our guests.

    Due to seasonality, guest preferences and the creativity of our culinary team, our menus change frequently and are unavailable to view. Please let our team know of any dietary restrictions, allergies or preferences.

  • I have a serious food allergy. Can you accommodate my dietary restrictions?

    We are happy to accommodate all dietary restrictions and food allergies. Please inform our team of your requirements during the booking process and be as detailed as possible about your needs when completing our Guest Information Form so that our culinary team can prepare for your arrival.

  • Do I need to pre-book my activities?

    Optional trip enhancements require pre-booking. Other activities such as kayaking, hiking, paddle boarding, spa treatments and visiting our floating hot tubs and saunas are planned on-site by our guest experience coordinators. Day-to-day plans are refined and customized when you arrive so that we can take into account the weather, wildlife behaviour, your preferences and energy levels each day.

  • How do I book massages and wellness treatments?

    Most of our wellness treatments can be booked on-site with your guest experience coordinator. However, if you are interested in a full-day wellness journey, please let us know ahead of time so we can help curate your ideal experience.

  • What are your most popular activities? What do most guests do at Nimmo Bay?

    At Nimmo Bay, everything is customized to suit your individual needs and the interests of your group. We don’t have set itineraries or fixed routes for our excursions. Rather, we work with you ahead of time and upon arrival to tailor your time to match your personal intentions for your trip. Most guests choose to book at least one trip enhancement such as a Coastal Safari boat trip, Taste the Wild culinary experience or Helicopter day trip, but the trip you choose to design is completely up to you! We are here to help determine the best mix of action and relaxation for you and your group, and we look forward to helping you plan your stay.

  • How many people can you accommodate at Nimmo Bay?

    We have 9 cabins, each with 2 bedrooms and various sleeping arrangements. Our capacity depends on the type of group you are and how many children will be sharing a cabin with their parents (children under the age of 12 years must stay in the same cabin as their guardian). For example, team or corporate retreats are best planned for no more than 18 people, but we can comfortably host a family gathering of up to 30 people if it includes children. Speak with our booking team for further details on accommodating your group.

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